In order to assist you in finding employment we will need to collect personal and sensitive information from you. This page explains how we will manage the collection, storage and disclosure of your personal and/or sensitive information.
PeopleMatch is committed to offering a service that is of a high professional and ethical standard. This includes protecting your privacy. The National Privacy Principles established by the Privacy Act 1988 apply to PeopleMatch.
What is personal information?
Personal information is any information or opinion (whether true or not) about you. It may range from very sensitive information (e.g. medical history or condition) to the everyday (e.g. address and phone number). It includes:
- The opinion of others about your work performance (whether true or not)
- Your work experience and qualifications
- Aptitude test results and other information obtained by us in connection with your possible work placements
- Personal information includes sensitive information.
What is sensitive information?
Sensitive information is a special category of personal information. It is information or opinions about your:
- Racial or ethnic origin
- Political opinion
- Membership of a political association or religious beliefs, affiliations or philosophical beliefs
- Membership of a professional or trade association or membership of a trade union
- Sexual preferences or practices
- Criminal record
- Health or disability (at any time)
- Expressed wishes about the future provision of health services.
It includes personal information collected to provide a health service. Sensitive information can, in most cases, only be disclosed with your consent.
What types of personal information do we hold?
Personal information that we collect and hold usually falls into the following categories:
- Candidate Information submitted and obtained from the Candidate and other sources in connection with applications for work
- Work performance information
- Information about incidents in the workplace
- Staff information
- Information submitted and obtained in relation to absences from work due to leave, illness or other causes
- Information obtained to assist in managing client and business relationships.
How do we collect your personal or sensitive information?
Personal and sensitive information will be collected from you directly when you fill out and submit a registration form or any other information in connection with your application for registration. Personal and sensitive information will also be collected when:
- We receive any reference about you
- We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body
- We receive the results of any competency or medical test
- We receive performance feedback (whether positive or negative)
- We receive any complaint from or about you in the workplace
- We receive any information about a workplace accident in which you are involved
- We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved
- You provide us with any additional information about you.
What are the purposes for which we hold personal and sensitive information?
We primarily hold personal information for the following:
- Placement operations
- Staff management
- Client and business relationship management
How do we use your personal and sensitive information?
Your personal and sensitive information may be used in connection with:
- Your actual or possible work placement
- Your performance appraisals
- Our assessment of your ongoing performance and prospects
- Any test or assessment (including medical tests and assessments) that you might be required to undergo
- Our identification of your training needs
- Any workplace rehabilitation
Our management of any complaint, investigation or inquiry in which you are involved
- Any insurance claim or proposal that requires disclosure of your personal or sensitive information.
Who do we disclose your personal or sensitive information to?
We may disclose your personal or sensitive information for the purposes for which it is primarily held, or for a related secondary purpose. In some cases we may only disclose information with your consent. We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.
We contract out a number of services from time to time. Our contractors may see some of your personal information.
What happens if you choose not to disclose your personal or sensitive information?
- We may be limited in our ability to locate suitable work for you
- We may be limited in our ability to place you in work.
You can make further inquiries or complaints about our privacy policies to our Privacy Coordinate whose contact details are:
832 High Street
EAST KEW VIC 3102
Phone: 1300 789 227
You can also make complaints to the Office of the Federal Privacy Commissioner.
Can you have access to the personal and sensitive information we hold about you?
Subject to some exceptions that are set out in the National Privacy Principles, you can gain access to the personal information that we hold about you. We do refuse access if it would interfere with the privacy rights of other persons of or if it breaches any confidentiality that attaches to that information. If you wish to obtain access to your personal information you should contact our Privacy Coordinator you will need to be in a position to verify your identity.
We might impose a moderate charge in providing access. Our Privacy Coordinator would discuss these with you.
You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine what information may be provided.
If you are able to establish that personal or sensitive information that we hold about you is inaccurate, incomplete, or out-of-date, we will take reasonable steps to correct it. If we are unable to agree that personal or sensitive information that we hold about you is inaccurate, incomplete, or out-of-date, you may ask us to place with the information a statement by you that claims that particular information is either inaccurate, incomplete or out-of-date.